Tropical Storm Isaias


Contact: Todd Stieritz | Public Affairs Coordinator | (610) 631-6544 |
For Immediate Release: August 11, 2020

Help for Montgomery County Residents with Damage from Hurricane Isaias
Toll-Free Hotline Established to Connect with Volunteer Resources

 Eagleville, PA (August 11, 2020) – In light of the effects of Hurricane Isaias on our region, the Montgomery County Department of Public Safety, along with neighboring counties that experienced flooding and wind damage, has been working with our Voluntary Agencies Active in Disaster (VOAD) partners to establish the Hurricane Isaias Home Cleanup Hotline to support homeowners in need.

Residents should call 1-844-965-1386 (toll-free) to provide details about the extent of storm-related damages. The information will be shared with volunteers from local disaster relief organizations, community groups, and faith communities who may be able to help.

Call the Hurricane Isaias Home Cleanup Hotline if you need help with these types of services:

  • Cutting fallen trees
  • Removing affected drywall, flooring, and appliances
  • Tarping roofs
  • Mitigating mold

These services are performed by volunteers and will be provided at no cost to the resident. Service is not guaranteed, however, as resources are limited. After providing your information to the Hotline, you may be contacted by a representative from a participating organization who will determine if they are able to provide help.

The Hurricane Isaias Home Cleanup Hotline will remain open through Friday, August 28, 2020. Calls are answered by volunteers generally during business hours, but residents can call and leave a message at any time. A volunteer will return the call as soon as possible.

PLEASE NOTE: This Hotline does not provide help with social services such as food, clothing, and shelter. It also does not offer information about insurance, questions about FEMA assistance, or provide financial support. If you need assistance with concerns not related to cleaning your home, you can call 2-1-1 or text your ZIP code to 898-211.



Residents and businesses in Hatfield Township may become eligible to apply for disaster assistance funding from the Commonwealth of Pennsylvania or the Federal Government.

Hatfield Township is not involved in the decision making process for state and federal disaster declarations or any subsequent disaster assistance funding. We do however, have a vital role in the collection and dissemination of damage assessment information. Our damage assessment reports are provided to the agencies involved in determining if disaster assistance will be provided.

If your home or business received damage from flooding, high winds or downed trees during the storm, please provide answer the following questions and return the information as soon as possible. 

  • Property owner's name, address, day time phone number and email address.
  • Was there damage from flood waters, wind or downed trees? If yes, describe the damage.
  • Do you have a basement? If yes, how high was the water level in the basement?
  • Was the basement finished living space and was any electrical equipment i.e., main electric panel or receptacles under water?
  • How high was the water level on the ground (1st) floor?
  • Was any electrical equipment i.e., main electric panel or receptacles under water?
  • Have you reported the damage to your homeowner's insurance company?
  • Will some or all of the damage be covered by your homeowner's insurance?
  • Do you have flood insurance and have you reported the flood damage?
  • Will some or all of the damage be covered by your flood insurance?

Please email the information above to